My online bank

Manage your finances, anywhere, anytime with our Internet Banking Solutions

Natbank online: whenever you want, wherever you are

With our online banking solutions, you'll be able to carry out your transactions in one place—at any time, from anywhere. Once you've signed up, you'll be able to access your online bank by clicking the Sign in button at the top right of this page or by downloading our mobile app. 

 

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What are the advantages of online banking?

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Quickly access your accounts

Use your client sign-in details to consult your banking transaction1 history and easily transfer funds.

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Carry out person-to-person transfers with Zelle®

Send or receive funds with no fees to friends and family in the United States for free with Zelle® — available directly from your online bank or mobile app.2 

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Easily deposit cheques 

No longer need to go to an ATM or branch: deposit up to $5,000 in cheques in U.S. currency per day via our mobile app.3 

Download our mobile app

Access your finances at your fingertips when you download the Natbank mobile app to your smartphone or tablet.

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Tell us about your projects 

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Need help signing up?

Contact us

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Questions?

Write to us

Never mention or share your account number, PIN or any other confidential information by email. 

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Call us

1-800-205-9992

Monday to Friday between
8:30 a.m. and 5 p.m. (ET)

Little details that matter

This is an authentication method that complements your password, providing a second level of security for online accounts. Among other things, it protects you against password theft. 

There are a number of multi-factor authentication methods that can prove your connection is legitimate. For instance, you could receive a verification code by text or email, which you'll need to enter in your online banking platform to access your account.

How do you deposit a cheque in U.S. dollars? With the Natbank mobile app, you can deposit cheques anytime, anywhere, by taking a photo with your smartphone or tablet. 

Making a deposit on the go is easy. From Deposit, you can deposit your paper checks as well as the money you receive through our personal payment service. To deposit a check, begin by properly endorsing the check you will be depositing. When depositing checks using your smartphone or other mobile device, we follow the recommendations found in Federal Banking Regulations and ask you to endorse your checks as demonstrated here. By doing that, it helps us identify checks that are deposited electronically. When ready, select Deposit a Check. To deposit a check, choose the account to make your deposit. Then enter the amount. Now, take a photo of the front of the check. Photograph the check against a background that gives you strong contrast. Ensure the entire check is visible, in focus, and well lit. When ready, tap the camera icon to snap your picture. If it's clear, use it. Repeat this process for the back of the check. Once both images have been captured, make your deposit. That's it! You can check the status of your deposit anytime. Statuses include pending, failed, and those which have been accepted. When depositing checks using your smartphone, it's recommended that you write a note on the original document reminding you that the check has been deposited, then storing the document until you've confirmed it's been accepted before safely destroying it.

® NATBANK and the NATBANK logo are registered trademarks of National Bank of Canada. 

® Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license. © 2021 Natbank. All rights reserved.

® Apple and App Store are trademark of Apple Inc., registered in the U.S. and other countries and regions.

TM Google Play and the Google Play logo are trademarks of Google LLC.

1. History of banking transactions can be accessed for a period of 24 months.

2. You and your recipient must both have a U.S. bank account to use Zelle.

3. Specifics of cheque deposits:

  • Only cheques issued by a U.S. bank and payable to you will be accepted by our mobile deposit system.
  • Traveller's cheques, bank drafts, postdated cheques and returned cheques cannot be deposited via the mobile deposit feature.
  • You can deposit up tp 5,000 USD per cheque.

4. If your phone is registered in the U.S., download the app from the U.S. website. If your phone is registered in Canada, download it from the Canadian website. Data and message fees may apply, contact your mobile service provider.