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Business Help centre
The Sign button isn’t working. What can I do?
If the Sign button is greyed out, it’s probably because you haven’t accepted the terms of use displayed onscreen. Make sure you’ve clicked the I accept button. This will make the Sign button green and allow you to sign the transaction.
Related questions
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Why do I need to keep the original cheque if I’ve received confirmation that the deposit was accepted? We want to make sure that your deposit amount has been transferred into your account and that all the control procedures have been completed before you get rid of the original cheque. -
Why can’t I deposit a cheque using my mobile device? Discover the possible reasons as to why you are unable to deposit a cheque with your mobile device. -
Which accounts can I use to make transactions within the National Bank app? Discover the accounts from which you can make transactions in the National Bank app for businesses. -
When will deposited funds be available? Find out when funds are available in the National Bank app after a deposit. -
What type of deposits can I make with the National Bank app? Discover the types of deposits you can make with the National Bank app for businesses.
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