In the approval log, you will find all the changes in progress that require your approval.

Each user will only see items that they can approve, based on their approval level. For example, a user with level A approval cannot approve an action that requires level B approval, and vice versa.

Here are the categories where there may be an action that is pending approval: 

Administrative operations

• Manage account groups (create, edit, and delete) 
• Manage job roles (create, copy, edit, and delete)
• Manage permissions (assign and remove a job role or group of accounts to a user) 
• Manage self-approved users (activate and deactivate a self-approved user)

Financial operations (CFT) 

• Payments – file option (upload a payment file – file option) 
• Electronic Funds Transfer (EFT) 

To approve and reject an action in the approval log:

1. Sign in to Internet Banking Solutions for Businesses.
2. In the left menu under Administration, click Manage access.
3. Select the Approval log tab.
4. Select the action you want to approve or reject.
5. Click Reject or Approve. The action is confirmed when all required approvals are obtained.
    

Watch our demo to learn how to manage approval rules.

Good to know 

Once you've approved the action, it will disappear from your approval log. However, if another approval is required, it will still need to be approved by the other approver.