We are committed to ensuring the security and protection of your personal information
Have you noticed any suspicious charges to your bank account? Or have you received a verification code without having requested it?
These are only a couple of examples as fraud types are becoming increasingly varied. If you have any doubts, don't hesitate to call our advisors who are available every day from 6 a.m. to midnight (ET).
Here's what we're constantly doing to protect your personal information:
Protecting your personal information is at the heart of everything we do. Our Code of Conduct, policies, procedures, and our Chief Privacy Officer ensure compliance with applicable rules.
Manage your privacy settings and information used by National Bank,
its subsidiaries, and partners to personalize your experience. Sign in
to your online bank, click your name in the top right corner to
access your profile, then you can select the tab Privacy
Settings, then click Manage my privacy settings, and follow
the instructions.
We collect information about you when you use our online services, primarily through the use of cookies. You can consult our Digital data policy to find out how to refuse or personalize these cookies.
You can request the relevant personal information we hold on you.
Sign in to your online bank account, click your name in the top
right corner to access your profile, then you can select the tab
Privacy Settings, then select Request personal
information and follow the instructions.
When it comes to protecting personal information, our aim is to
resolve your concerns quickly and efficiently.
Here are the tools and services we offer to ensure your security:
SECURIZONE® is a service offered by NBC Assistance Inc. that includes tools and support to enhance identity protection.
Whether you're a victim of fraud or want to prevent it, our fraud prevention page offers you a number of solutions to keep you safe online.
Are you concerned about your digital security? Read our articles about how to protect yourself against cyberthreats.
Our advisors are ready to help you every day from 6 a.m. to midnight (ET).
Check out our Help centre to find the answers to your questions.
® SECURIZONE is a registered trademark of National Bank of Canada used by NBC Assistance inc.
® National Bank and the National Bank logo are registered trademarks of National Bank of Canada.
