A how-to guide for email transfers

07 July 2022 by National Bank

Email money transfers are a quick and easy way to send money to an individual or some businesses. You can use it to pay rent, send a gift to a loved one, repay a friend or help a child who is travelling abroad.

In Canada, this service is primarily offered by Interac, in collaboration with over 255 financial institutions, including National Bank. To use it, both the sender and recipient must have a Canadian bank account.

Here is how this payment method works.

Send a money transfer in 3 easy steps

To carry out a transfer, you must have a bank account at a participating financial institution with Interac e-Transfer^®, and be signed up for online or mobile banking services.

To get started, sign in to your online bank, then click Send money in the left menu.
Select a recipient, or add one by clicking Add a recipient. Then, select Interac e-Transfer^® and enter the following information: the recipient's name, email address or mobile number, delivery method, language of preference and expiration date of your debit card.
Select the account from which you want to make the transfer, then enter the amount to send, the security question and the answer. Validate everything and you're done!

You don’t need to provide the recipient’s banking information. However, don’t forget to share the answer to the security question with them so they can claim their money.

View the demo

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