My family

Take care of your greatest treasure

Safeguard your family's financial future

Looking after your family's financial health means sticking to a budget and saving for special occasions—but also planning for emergencies and thinking about the future.

Group of children in kindergarden

Learning to save

Raising kids isn't cheap! Set yourself up to succeed: contribute to an RRSP (and your spouse's!) to reduce your income tax, or save for your kids' education with an RESP to grow your savings by 20% to 40% thanks to government subsidies. For your short-term plans, contribute to a TFSA and earn tax-free interest.

Managing your finances

 

Further reading

Investing your money

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Tip

Set up a systematic savings plan—it's the easiest way to save.

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Pool your finances

Join forces! Open a joint account so you can manage your household expenses more easily and save for a common goal. Add a second credit card for your spouse and earn cashbacks and rewards more quickly.

Further reading

Joint account : pros and cons

Sharing Expenses as a Couple

The Benefits of Love on Your Budget

Woman and little girl smiling at each other

Protect your family

Protect against the unexpected with our insurance coverage. You can also fill out a power of attorney form or incapacity mandate so that your spouse or another trusted individual can manage your assets if you're unable to. Even if you're still young, you should draw up a will to ensure your children will be looked after if something happens to you.

Further reading

Do you have enough insurance?

Planning your estate and will: be prepared!

The benefits of comprehensive financial planning

Couple moving into a new home

Invest in a home

Planning is essential. Whether you're buying your first home or looking for a bigger one, take the time to consider various purchasing scenarios and mortgage payment options. Exploring all your options could save you money!

Calculate payments

Further reading

Buying a first home: 7 steps to follow

Man looking at tablet with his daughter

Teaching good habits

If you want your children to learn good financial habits, you need to teach them the value of money while they're young. Give them an allowance so they can manage their money and open a bank account so they can learn how to save.

Further reading

Teaching kids about responsibility and the value of money

"How much does it cost to raise a child?"

We’re here to answer your questions

Find answers

 

Solutions for your family

Youth bank account

Want to open a checking account for your child?

Discover our youth account offer

Savings plans

Find out how to save for your family's future.

See savings plans

Insurance

Protect your family from the unexpected.

See insurance solutions

Cashback credit cards

Earn cashbacks when you shop.

See cashback rewards cards

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Take stock of your financial situation.

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Make a budget

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Understanding family finances

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Terms of use
National Bank’s virtual assistant

When using our Virtual Assistant Service (the "Chatbot"), you accept these Terms of Use, which are subject to change without notice. Furthermore, you agree to consult these Terms of Use from time to time and acknowledge that your continuing use of the Chatbot means that you have accepted any changes that may have been made. Your continued use of the Chatbot means that you’ve read, understand and agree to these Terms of Use, the Terms of Use for our website, our Online transaction services, and to our privacy policy. You also understand any other agreements that you have with us will continue to apply when you use the Chatbot.

1. Our Services and your responsibilities

The Chatbot is an automated service which is integrated into our online banking platform.

The Chatbot is preprogrammed to answer general questions concerning the use of our online banking platform solely for informational purposes. The Chatbot is not able to answer questions on personal monetary transactions or products you hold with us.

By using the Chatbot, you understand and agree that:

  • The Chatbot does not provide financial advice or financial planning services.
  • The Chatbot does not conduct any banking transactions.
  • The Chatbot may not be able to answer all your questions. Therefore, it may not be able to provide you with the information you require. You must judge whether the answer provided responds to your question accurately. In the case of uncertainty, a customer service representative would be happy to help you. You can call us toll free at 1-888-483-5628 or 514-394-5555.
  • The Chatbot is not a complaint service. You cannot use the Chatbot to file complaints. If you have any complaints, you can contact us at the number indicated above.
  • We monitor, record and store the discussion that you have with the Chatbot to improve our interactions with our clients.
  • You will not provide the Chatbot with any confidential, personal, or private information. For example, you will not provide the Chatbot with your login information, PIN or other personal banking information.

2. Limitation of Liability

You acknowledge that we won’t be liable for any losses or damages that you may suffer as a result of your use of the Chatbot, including if the Chatbot is unavailable for any reason.

We cannot guarantee that the results obtained via the Chatbot will be accurate and reliable and that the answers provided will meet your expectations.

We will not be held liable for damages you incur as a result of:

  • Any delay, error, interruption or omission on our part or any other event beyond our control.
  • Any deficiency or technical error or any unavailability of our systems and wireless networks.
  • Your failure to meet any of your obligations.
  • Any amendment to or suspension, refusal or blockage of the Chatbot.
  • Any decision or measure you take in response to information and data obtained via the Chatbot.
  • Any other damages you may incur that are not caused by negligence on our part.

3. Language

You have requested that these Terms of Use, and related documents be drawn up in English.

4. Governing Law

These Terms of Use are governed and must be interpreted in accordance with the laws in force in the province or territory where you reside. If you reside outside Canada, the laws in force and the courts of competent jurisdiction are those of the province of Quebec.

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