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Why do I have to enter my PIN for a contactless purchase under $250?
A $500 cumulative limit applies to contactless transactions made with your debit card.
This cumulative limit is reached when your total contactless transactions since the last time you entered your PIN amount to $500.
If you have reached the limit, you must make a debit payment with your PIN again to confirm that you are the legitimate cardholder. This is an additional security measure to protect you from theft and fraud.
Related questions
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Why do I have to enter my PIN for a contactless purchase under $250? If you need to enter your PIN for a contactless purchase of less than $250, you may have reached your cumulative limit of contactless transactions. -
What should I do if my debit card is expiring? If your National Bank debit card is due to expire, you'll automatically receive your new card in the mail before it expires. -
What should I do if I have not received my new debit card? If you haven't received your new debit card within 10 business days, please contact us at 1-888-622-2783 for assistance. -
What is my debit card purchase limit? Need to make a large purchase? Review your debit card limit from your online bank or National Bank app. -
I’ve lost my debit card. What now? Was your debit card lost or stolen? Lock it online to avoid any fraudulent transactions and contact us to replace it.
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