Help centre
Use the search bar to write keywords without giving out any of your personal information.
How do I edit or cancel an upcoming money transfer?
Here’s how to edit or cancel an upcoming transfor to another person:
From your web browser:
- Sign in to your online bank.
- Click Overview in the menu on the left.
- Select the Send tab and select Pending.
- To modify a transfer, click on the crayon icon. To cancel a transfer, click on the garbage can icon.
- Follow the instructions.
From your National Bank app:
- Sign in to the National Bank app.
- Click Transfers at the bottom of the screen, then Transfer history.
- Open the Upcoming section and select the desired transfer.
- Click either Edit or Cancel.
Related questions
-
How can I deposit cheques with the National Bank app? Forget ABMs, use the National Bank app to deposit your cheques quickly and securely. -
How can I send money to another National Bank client? Send money to a National Bank client using their account number, from your online bank or National Bank app. -
How do I activate Interac e-Transfer® Autodeposit? Activate Interac e-Transfer® Autodeposit. No more security questions needed. -
How do I add a recipient for a transfer? Add a recipient for your Interac e-Transfer® or for transfers to other National Bank clients. -
How do I cancel an Interac e-Transfer? Need to delete and Interac e-Transfer®? You can as long as it’s still pending and hasn’t been accepted by the recipient. Certain fees apply.
Chat with our virtual assistant
Ask a question for immediate answers to your questions, available 24/7