Help centre
How do I know if I’ve received my government payment with direct deposit?
Verify your transactions to your bank account from your online bank or the National Bank app. The payments will be deposited directly into your account.
You can verify if a payment has been sent by going to the Canada Revenue Service website and signing in to My Account.
Important: National Bank and the Canada Revenue Agency will never send emails, texts, or Interac® e-Transfer requests containing links asking you to provide personal information.
These are common fraud tactics. Never respond to these messages and don’t open any links provided because they may have cause malware to be installed on your devices.
Check out our Security ABCs to learn how to protect yourself.
Legal disclaimers
Interac® e-Transfer and Interac are registered trademarks of Interac Inc. Used under license.
Related questions
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How can I deposit cheques with the National Bank app? Forget ABMs, use the National Bank app to deposit your cheques quickly and securely. -
How can I send money to another National Bank client? Send money to a National Bank client using their account number, from your online bank or National Bank app. -
How do I activate Interac e-Transfer® Autodeposit? Activate Interac e-Transfer® Autodeposit. No more security questions needed. -
How do I add a recipient for a transfer? Add a recipient for your Interac e-Transfer® or for transfers to other National Bank clients. -
How do I cancel an Interac e-Transfer? Need to delete and Interac e-Transfer®? You can as long as it’s still pending and hasn’t been accepted by the recipient. Certain fees apply.
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