Help centre
Use the search bar to write keywords without giving out any of your personal information.
If my claim is approved, will I receive a cheque, or will the amount be deposited in my bank account?
Payments are applied directly to your loan. If you have already made the payment, the payment is deposited into the bank account from which your branch receives the payments from your loan.
Related questions
-
How can I deposit cheques with the National Bank app? Forget ABMs, use the National Bank app to deposit your cheques quickly and securely. -
How can I send money to another National Bank client? Send money to a National Bank client using their account number, from your online bank or National Bank app. -
How do I activate Interac e-Transfer® Autodeposit? Activate Interac e-Transfer® Autodeposit. No more security questions needed. -
How do I add a recipient for a transfer? Add a recipient for your Interac e-Transfer® or for transfers to other National Bank clients. -
How do I cancel an Interac e-Transfer? Need to delete and Interac e-Transfer®? You can as long as it’s still pending and hasn’t been accepted by the recipient. Certain fees apply.
Chat with our virtual assistant
Ask a question for immediate answers to your questions, available 24/7
