Help centre
Use the search bar to write keywords without giving out any of your personal information.
What do I do if I’m travelling and need healthcare?
If you are hospitalized or need to see a doctor while you are travelling outside your province of residence, call our free assistance service.
- 1-888‑235-2645 for Canada or the United States
- 514‑286-8345 collect from anywhere in the world
This service is available 24 hours a day, 7 days a week to help direct you to a hospital or follow up on your medical file.
Related questions
-
Am I eligible for travel insurance? Learn if I’m eligible for travel insurance. -
Can I extend my coverage if I am already travelling? Yes, in most cases. Call us to request an extension -
Can I extend my insurance coverage if I am already travelling? Learn more about extending your insurance coverage while travelling. -
Do I have to pay a deductible with my travel insurance? Learn more about the deductible of my travel insurance. -
How much does travel insurance cost? Learn more about the cost of travel insurance.
Chat with our virtual assistant
Ask a question for immediate answers to your questions, available 24/7