Help centre
What do I do if my credit application is refused?
Your credit application might be refused if you have a poor credit
score or no credit history. This is often true for younger people.
One solution is to find a trustworthy co‑borrower
or guarantor for your financing application.
Related questions
-
Do I have travel insurance with my credit card? You automatically receive travel insurance with the World Elite, World and Platinum Mastercard credit cards. -
How does the insurance and extended warranty on my purchases work? Find out how insurance and extended warranty coverage works on your National Bank credit card purchases. -
How do I activate my new credit card? Activate your new National Bank credit card from your online bank or in the National Bank app. -
How do I check my credit score? Here's how to check your credit score for free online, by mail, phone or in person with Equifax or TransUnion. -
How do I make an insurance claim on my credit card? Here's how to make an insurance claim related to your National Bank credit card coverage.
Chat with our virtual assistant
Ask a question for immediate answers to your questions, available 24/7