Business Help centre

What can I do with cheques that cannot be deposited using the Digital deposits service?

To deposit an item that cannot be deposited using the Digital deposits service, you’ll have to visit a branch or an ABM to complete your transaction.

Related questions

Why do I need to keep the original cheque if I’ve received confirmation that the deposit was accepted? We want to make sure that your deposit amount has been transferred into your account and that all the control procedures have been completed before you get rid of the original cheque.
Why can’t I deposit a cheque using my mobile device? Discover the possible reasons as to why you are unable to deposit a cheque with your mobile device.
Which accounts can I use to make transactions within the National Bank app? Discover the accounts from which you can make transactions in the National Bank app for businesses.
Where can I get a scanner? Get a scanner from our recommended supplier or the supplier of your choice and start using Digital deposits to send funds to your National Bank account.
When will funds deposited remotely become available? Digital cheque deposits are subject to the deposit and withdrawal limits applicable to your account.

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