Business help centre

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Digital deposits

Does the cheque need to be endorsed by a Bank client? Did you know you can simplify how you deposit your cheques with virtual endorsement? Learn how in our Business Help centre.
Do I need to clean the scanner? Clean your scanner using the following instructions and ensure a hassle-free process when it comes to using direct deposit with your National Bank account.
How do I give access to a user? Did you know you can use your online administrator options to manage your users and their access to digital deposits? Learn more in our Business Help centre.
How do I install a scanner to make Digital deposits? Discover how to install your scanner with our simple steps and start using direct deposit to send your funds directly into your National Bank account.
How do I use a scanner to make Digital deposits? Discover how to use your scanner with just a few simple steps and start using direct deposit to send your funds directly into your National Bank account.
How long do I keep my original cheques after my deposit? Did you know you can keep your original cheques for a period of 15 days after they’ve been digitally deposited? Learn more in our Business help cantre.
Is it safe to send my documents online? Transferring your documents online is completely safe. We’ve created and implemented safety measures designed to protect your information.
Is there a limit to the amount I can deposit each day? Learn how your digital deposit limits can vary depending on your National Bank business profile. For more details consult our Business Help centre.
What can I do with cheques that cannot be deposited online? Cheques that cannot be deposited using the Digital deposits service can be deposited at an ABM or at one of our branches.
What is a Digital deposits? Facilitate your CAD or USD deposits with our Digital deposits option offered through your Internet Banking Solutions for Businesses.
What items can be deposited online using Digital deposits? Did you know that digital deposits can be used to deposit a number of banking items from your online platform? You can consult the full list.
What to do with your physical cheques? Don't forget to keep the physical copies of your cheques in a safe area after depositing them into your National Bank account.
When can I deposit my cheques using Digital deposits? Did you know you can deposit cheques remotely using our Internet Banking Solutions for Businesses? Learn how in our Business Help centre.
When will funds deposited remotely become available? Did you know that digital cheque deposits are subject to the deposit and withdrawal limits applicable to your account? Learn more in our Business Help centre.
Where can I get a scanner? Get a scanner from our recommended supplier or the supplier of your choice and start using Digital deposits to send funds to your National Bank account.