Business help centre

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Payments and transfers

Can I make a payment to a personal account? You have a few options available to you for making a payment to a personal account. For more information, consult our Business Help centre.
How do I accept credit card payments from my clients? Did you know there are different solutions that enable your business to receive credit card payments from your clients? Learn more.
How do I activate and manage my alerts? Want to learn how to activate and manage your alerts in Internet Banking Solutions for Businesses? Consult the Business Help centre.
How do I add a biller or a beneficiary online? Consult our Business Help centre to learn how to add a bill or beneficiary in your Internet Banking Solutions for Businesses.
How do I apply for business credit cards available to me? Discover the different business credit card offers and choose one that suits you best. Consult our Business Help centre for more information.
How do I approve pending transactions? Learn how to approve pending transactions in Internet Banking Solutions for Businesses. For more information, check out our Business Help centre.
How do I deposit a cheque using the mobile app? Learn how to deposit your cheques with the National Bank app for businesses. Consult our Business Help centre for more information.
How do I deposit an Interac e-Transfer? Learn how to deposit an Interac e-Transfer® with your Internet Banking Solutions for Businesses in just a few simple steps.
How do I dispute a credit card transaction? Here are the steps to follow to dispute a transaction made with your credit card from your Internet Banking Solutions for Businesses.
How do I make and manage a salary deposit? Discover how to make and manage a salary deposit when you sign in to your Internet Banking Solutions for Businesses platform.
How do I make or manage a payment to another provider? Learn how to make or manage a payment to another private service provider with Internet Banking Solutions for Businesses.
How do I make or manage a payment to a provider? Learn how to make or manage a payment to a public service provider when you sign in to Internet Banking Solutions for Businesses.
How do I pay my taxes or government remittances? Learn how to pay your taxes or government remittance when you sign in to your Internet Banking Solutions for Businesses.
How do I send and manage a wire transfer? For more information on how to send and manage a wire transfer from your Internet Banking Solutions for Businesses, consult the Business Help centre.
How do I send or manage an Interac e-Transfer? Learn how to send and manage an Inerac e-Transfer® with just a few simple steps from your Internet Banking Solutions for Businesses.
How do I stop a cheque or pre-authorized debit payment? Learn how to stop a cheque payment or pre-authorized debit when you sign in to your Internet Banking Solutions for Businesses.
I made a payment, but it hasn't been withdrawn. Why? A payment still hasn't been withdrawn from your account? Verify if a signature from the second administrator is required.
Managing transfers between accounts in the same currency Learn how to make and manage a transfer between your accounts in the same currency using Internet Banking Solutions for Businesses.
What is my line of credit balance? The balance displayed when you consult your line of credit represents the amount used in your Internet Banking Solutions for Businesses.