Business Help centre

Do I need to clean the scanner?

Yes. You should clean the scanner according to the manufacturer’s instructions to maintain the quality of scanned images.

Related questions

Why can’t I deposit a cheque using my mobile device? Discover the possible reasons as to why you are unable to deposit a cheque with your mobile device with our Business Help centre.
Which accounts can I use to make transactions in the app? Discover the accounts from which you can make transactions in the National Bank app for businesses with our Business Help centre.
Where can I get a scanner? Get a scanner from our recommended supplier or the supplier of your choice and start using Digital deposits to send funds to your National Bank account.
When will funds deposited remotely become available? Did you know that digital cheque deposits are subject to the deposit and withdrawal limits applicable to your account? Learn more in our Business Help centre.
When will deposited funds be available? Find out when funds are available in the National Bank app after a deposit. You can contact your advisor to change your deposit/withdrawal limit.

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