Business Help centre

How do I correct an error in a foreign exchange transaction?

If you make a mistake during a foreign exchange transaction, you can make your changes or corrections directly on the platform.

You can also contact your foreign exchange trader at 1-844-990-5655.

Related questions

Why can't I see the rate for my contract? Discover how you can access information from your foreign exchange trader if your contract rate is not displayed. Learn more from our Business Help centre.
What are the banking solutions for international trade? Discover all the banking solutions available to you for international activities. To learn more, you can consult our Business Help centre.
What is a currency swap? Are you familiar with currency swaps? Learn more about this feature (or reciprocal credit agreements) and how to use them.
Is there a fee if a transaction is cancelled or modified? Learn more about the transaction fees that may apply in case of cancellation or modification of foreign exchange contract.
How do I customize my main currency pairs? Not sure how to customize main currency pairs in the new foreign exchange platform? You can learn about the different steps here.

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