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Business Help centre
How can I access technical support for using the foreign exchange platform?
For technical support when using the foreign exchange platform, contact your trader directly at 1-844-990-5655 from Monday to Friday, 7:30 a.m. to 5 p.m. (ET).
Related questions
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How long does it take before I have a monetary adjustment following a cancellation or modification of a foreign exchange contract? Learn how long it takes for a monetary adjustment following a cancellation or modification of a foreign exchange contract. -
Why don’t I see the rate for my contract in my foreign exchange platform? Get more information from your foreign exchange trader if your contract rate is not displayed. -
In what types of situations should I talk to my trader? Discover the kinds of situations where you should consult your foreign exchange trader. -
How do I correct an error during a foreign exchange transaction? Find out how you can correct an error in a foreign exchange transaction. -
When will my transaction be visible on the foreign exchange platform? Your transaction will be visible on the platform as soon as its confirmed.
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