Business help centre

Illustration of a handshake, with one of the hands coming out of a mobile phone screen

Create and modify users

How do I change a user’s communication information? Need to make an update? Discover how to change a user’s communication information from your Internet Banking Solutions for Businesses.
How do I change the authentication method from a SecurID token to password? Learn how to change the authentication method from a SecurID token to password in Internet Banking Solutions for Businesses.
How do I change the authentication method from password to SecurID token? Discover how to change the password authentication method to a SecurID token in Internet Banking Solutions for Businesses.
How do I connect an ERP software to my business account? Learn how to connect an accounting or ERP (Enterprise Recourse Planning) software to your business account in Internet Banking Solutions for Businesses.
How do I delete a user? Need to make a change? Discover how to completely remove a user from your Internet Banking Solutions for Businesses account.
How do I generate a verification code for a user? Discover how authorized users can generate a verification code for a user in your Internet Banking Solutions for Businesses.
How do I manage a user’s transaction permissions? Discover how you can manage a user’s transaction permissions and more in your Internet Banking Solutions for Businesses account.
How do I remove all roles and account groups from a user? Need to make a change? Learn how to remove all roles and account groups from a user in Internet Banking Solutions for Businesses.
How do I temporarily suspend or reactivate a user? Discover how you can temporarily suspend or reactivate a user from your Internet Banking Solutions for Businesses account.
How to create a user? Need to create a new user? No problem. Discover how to do so in your Internet Banking Solutions for Businesses account.
Where can I find the user code? Want to learn where to find a user's code in your Internet Banking Solutions for Businesses? Visit our Business Help centre.