To change a user’s communication information in your Internet Banking Solutions for Businesses, you must be an administrator or an authorized user. 

Then follow these steps:

1. Sign in to Internet Banking Solutions for Businesses.
   
2. In the left menu under Administration, click Manage access.
   
3. Select the tab Users and permissions.
   
4. Enter the name, family name or user code in the search bar then select the user.
   
5. Click Change permissions, then Modify communication information.
   
6. Update the user’s email, mobile number or phone number.
   
7. Click Confirm.
   

Good to know

A user can receive their verification code by text, email or automated call.