Legal support service for newcomers
What is the legal support service for newcomers?
Once you've signed up for our offer for newcomers, you can take advantage of a legal support service for 12 months.1 This is a service offered at no charge through National Bank Assistance NetworkTM that allows you to obtain legal advice by speaking directly by telephone with a lawyer on a variety of day-to-day issues.1
Service at no charge
This service is offered at no charge for clients who have signed up for the National Bank of Canada® offer for newcomers.
Personalized support
Whether you’re facing legal issues related to immigration, housing, health services, work, or studies, the lawyers at our legal support service for newcomers can help.
Assistance available 7 days a week
On both weekdays and weekends, you can find legal information to help you face any issue you may encounter.
Contact our support service
- 514-285-5257 and 1-844-891-7096
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9 a.m. to 8 p.m. (ET)
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7 days a week
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Languages spoken: French, English
Protect yourself from immigration fraud
Use our legal support service for newcomers and reduce the risk of legal problems when immigrating to Canada. It'll help you verify:
- The credibility and status of the people who advise you
- The validity of any information provided to you
Get legal information on these topics
Get legal information by speaking directly to a lawyer, at no cost, about:
Immigration
To better manage the immigration process for you and your loved ones.
Housing
To better understand renting, buying, repairs, leases, your rights and obligations in relation to housing and ownership.
Employment
To be well informed on the topic of employment in Canada, on the safety standards in place as well as the rights and obligations of workers.
Education
To find out about returning to school, enrolling your children in school and knowing what to expect.
Health
To make sure you don't get lost in the workings of the health care system, our lawyers will share the right steps to take in case of urgent or non-urgent need.
Everyday life
Find legal answers on everyday issues such as public transportation, road safety, childcare, insurance, pet regulations, and more.
Our partners who support you
Located in the heard of Montreal CITIM offers free settlement and socio-professional integration services to newcomers.
L’Hirondelle welcomes new immigrants and helps them get settled.
Danielle Staraci Mobilité is an employment advisor for French-speaking newcomers.
Fleur de Lys helps with the relocation, the installation and the integration of newcomers, qualified workers and expatriates.
Québec en tournée accompanies newcomers throughout their immigration, settlement and job search.
CAEL and CELPIP are Canada's leading English language proficiency tests for immigration, education, and professional designation.
Our offer for newcomers
Benefit from our offer for newcomers and its various advantages when you choose National Bank of Canada.
We're here to support you
Contact our legal support service
9 a.m. to 8 p.m. (ET), 7 days a week
My immigration to Canada
Check out our tips and information to help you through your transition.
Immigrating to Canada
Discover our practical guide for immigrating to Canada and find useful information for your finances and your new life here.
Little details that matter
Baseline savings of $334.92 over three years for the account
Save a minimum of $334.92 over three years if you meet the following conditions:
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Open a bank account online before arriving with our secure form or visit a branch upon arrival.
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Sign up for our offer for newcomers
Savings of $334.92 based on:
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First year: no flat monthly fee (savings of $15.95/month for 12 months)
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Second year: flat monthly fee of $7.98 instead of $15.95 (savings of $7.97/month for 12 months)
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Third year: flat monthly fee of $11.96 instead of $15.95 (savings of $3.99/month for 12 months)
To be eligible for savings, you must commit to keeping the account and package for a minimum of 36 months. You will receive no further discounts if the products are cancelled. The full flat monthly fee of $15.95 will be applied to your banking package from the fourth year. You’ll be able to browse our packages and choose the one that best suits your needs.
** Maximum savings of $574.20 over three years for the account
Your savings will be $574.20 over 3 years with your newcomer’s banking package on a fixed monthly fee ($15.95/month x 36 months) if you meet the following conditions.
- Visit a branch and open a bank account.
- Sign up for our offer for newcomers.
- During the first year after
signing up for the offer for newcomers to Canada:
- Apply for and activate an eligible National Bank Mastercard
personal credit card2
- Sign up to receive eStatements
- Apply for and activate an eligible National Bank Mastercard
personal credit card2
- During the second and third years after signing up for the offer
for newcomers to Canada:
- Set up salary deposits to your National Bank account and have your pay deposited at least once a month; OR
- Make at least two electronic bill payments from your National Bank account every month.
To be eligible for this, you agree to maintain this account for a minimum of 36 months. You agree that there are no additional savings available from the moment you longer keep these products. You’ll pay the full fixed monthly fee of $15.95/month for your banking package starting in the fourth year after you sign up for the offer for newcomers. You’ll be able to browse our packages and choose the one that best suits your needs.
Overall savings of up to $671.30 over 3 years
You could enjoy a maximum overall savings of $671.30 over 3 years without the following fees being charged:
- The flat monthly fee for the Newcomers to Canada package for 3 years ($15.95/month for 36 months)
- The fee for your first order of cheques ($67.10/order)
- Statements sent by mail free of charge for the first year ($30)
Note on savings
To enjoy the full savings, you must keep the products and services and carry out all required transactions for a minimum of 36 months unless otherwise indicated. If you fail to meet the conditions of the offer, your savings will be lower. Your savings will be lower if you do not order cheques and/or choose to not receive paper statements by mail for free the first year.
If during a given month, you keep your bank account and banking package but do not keep all of the other products and services indicated or do not carry out all the required transactions (e.g. only one electronic bill payment per month instead of two), you will be charged National Bank's service fee for that month. The service fee will be $7.98 monthly for the second year and $11.96 for the third. You will still enjoy monthly savings of $7.97 during the second year and $3.99 during the third.
Finally, if you no longer hold a bank account or banking package for newcomers, you will no longer be eligible for savings.
® NATIONAL BANK and the NATIONAL BANK logo are registered trademarks of National Bank of Canada.
TM NATIONAL BANK ASSISTANCE NETWORK is a trademark of National Bank of Canada, used under licence by NBC Assistance Inc.
- Telephone assistance service offered by National Bank
Assistance Network, valid for 12 months from your account opening
date. The content of the packages and terms described are subject to
change.
- Financing is subject to credit approval by National Bank. Certain conditions apply. Eligible credit cards: mycredit, MC1, Allure, Syncro, ECHO Cashback, Platinum, World, and World Elite.