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How do I increase my purchase or withdrawal limits for my debit card?
To increase your debit card limits for in-store purchases and ABM withdrawals:
From your web browser:
- Sign in to your online bank.
- Click on the profile icon where you see your name displayed, then select the Preferences tab.
- Click My client card limits.
- Follow the prompts.
From your National Bank app:
- Sign in to the National Bank app.
- Expand the main menu and click on your name (Profile and preferences) and select Settings.
- Under Settings, click Debit cards and follow the instructions.
Click Maximize my limits to take advantage of the maximum limits allowed with your card. These limits cannot be increased.
To make a purchase or withdrawal that exceeds your maximum limit, contact us to discuss your options:
- Write to us from your online bank.
- Call us at 1-888-835-6281.
Related questions
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Why do I have to enter my PIN for a contactless purchase under $250? If you need to enter your PIN for a contactless purchase of less than $250, you may have reached your cumulative limit of contactless transactions. -
What should I do if my debit card is expiring? If your National Bank debit card is due to expire, you'll automatically receive your new card in the mail before it expires. -
What should I do if I have not received my new debit card? If you haven't received your new debit card within 10 business days, please contact us at 1-888-622-2783 for assistance. -
What is my debit card purchase limit? Need to make a large purchase? Review your debit card limit from your online bank or National Bank app. -
I’ve lost my debit card. What now? Was your debit card lost or stolen? Lock it online to avoid any fraudulent transactions and contact us to replace it.
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