National Bank app

Manage your accounts where you want, when you want. It's quick and easy.

Download the app

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The National Bank app at a glance

National Bank has created its own app to help you manage your finances from any mobile device.   

With the National Bank app, your bank adapts to your digital lifestyle! 

Now available on Android and iOS

Download the app

Perfect if you’re looking to
 

  • Check that your pay was deposited
  • Budget from anywhere
  • Deposit cheques remotely
  • Transfer funds and make payments wherever and whenever you want

 

View features to make your life easier

Get the app in 3 easy steps

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Download the app

Choose Apple or Android, for phone or tablet.

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Open the app

Once the download is complete, open the app on your device.

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Sign up

First time signing in? You’ll need to enter information about one of your National Bank products.

Already registered? Sign in.

Download the app for free today!

Available in the App Store

Available on Google Play

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Good to know

Did you know that our mobile app supports Dark Mode? To activate it, go to the Settings section on your device.

About the email sign-in method  

Already have a profile for your online bank?

If you signed up for your online bank before the app was updated, enter your sign-in email and password.

Haven’t signed up yet?

On the sign-in page, click Create your account to create a profile. Select one of your National Bank accounts—debit card, credit card, loan, mortgage loan or investment account—and follow the instructions. 

Questions? 

Check out the Frequently asked questions
Pouce en l'air

Quick tip

Update your National Bank app for a more secure and fluid experience. Visit the App StoreTM or Google PlayTM to make your updates. See current fixes 

Features to make your life easier

Get a head start and enjoy mobility at its best with features that improve your banking services.

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Manage your daily budget in moments

See all your account balances in real time and plan your expenses with ease: bill payments, Interac e-Transfer® and more.

Icône ma banque en ligne

Deposit cheques remotely

Save even more time with mobile cheque deposits. Take a photo with your smartphone or tablet and deposit cheques anytime, anywhere.

Icône ma banque en ligne

Pay with your phone

With Google PayTM and Apple PayTM, you can make purchases with your phone by charging them directly to your National Bank credit card, without taking out your wallet.

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Sign in quickly

Save time by signing in with fingerprint recognition.

Icône ma banque en ligne

Notify us of your travel plans

Planning a trip? Notify us of your travel plans directly from the National Bank app to make sure your cards aren’t blocked. 

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Offers and advice

Check out all the banking offers you’re eligible for and take advantage of our advice.  

Sign in 

Online security, at home and everywhere else

The Bank protects your finances

National Bank has developed its mobile application in compliance with the highest security standards to allow you to check your accounts with peace of mind, wherever you are.

Discover how National Bank protects your finances

You can protect yourself

Whether at home or elsewhere, all it takes is a few good habits to protect yourself against fraud.

Discover good habits to adopt

Little details that matter

Not a client yet?

Sign up today!

Become a client
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1-888-835-6281

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Terms of use
National Bank’s virtual assistant

When using our Virtual Assistant Service (the "Chatbot"), you accept these Terms of Use, which are subject to change without notice. Furthermore, you agree to consult these Terms of Use from time to time and acknowledge that your continuing use of the Chatbot means that you have accepted any changes that may have been made. Your continued use of the Chatbot means that you’ve read, understand and agree to these Terms of Use, the Terms of Use for our website, our Online transaction services, and to our privacy policy. You also understand any other agreements that you have with us will continue to apply when you use the Chatbot.

1. Our Services and your responsibilities

The Chatbot is an automated service which is integrated into our online banking platform.

The Chatbot is preprogrammed to answer general questions concerning the use of our online banking platform solely for informational purposes. The Chatbot is not able to answer questions on personal monetary transactions or products you hold with us.

By using the Chatbot, you understand and agree that:

  • The Chatbot does not provide financial advice or financial planning services.
  • The Chatbot does not conduct any banking transactions.
  • The Chatbot may not be able to answer all your questions. Therefore, it may not be able to provide you with the information you require. You must judge whether the answer provided responds to your question accurately. In the case of uncertainty, a customer service representative would be happy to help you. You can call us toll free at 1-888-483-5628 or 514-394-5555.
  • The Chatbot is not a complaint service. You cannot use the Chatbot to file complaints. If you have any complaints, you can contact us at the number indicated above.
  • We monitor, record and store the discussion that you have with the Chatbot to improve our interactions with our clients.
  • You will not provide the Chatbot with any confidential, personal, or private information. For example, you will not provide the Chatbot with your login information, PIN or other personal banking information.

2. Limitation of Liability

You acknowledge that we won’t be liable for any losses or damages that you may suffer as a result of your use of the Chatbot, including if the Chatbot is unavailable for any reason.

We cannot guarantee that the results obtained via the Chatbot will be accurate and reliable and that the answers provided will meet your expectations.

We will not be held liable for damages you incur as a result of:

  • Any delay, error, interruption or omission on our part or any other event beyond our control.
  • Any deficiency or technical error or any unavailability of our systems and wireless networks.
  • Your failure to meet any of your obligations.
  • Any amendment to or suspension, refusal or blockage of the Chatbot.
  • Any decision or measure you take in response to information and data obtained via the Chatbot.
  • Any other damages you may incur that are not caused by negligence on our part.

3. Language

You have requested that these Terms of Use, and related documents be drawn up in English.

4. Governing Law

These Terms of Use are governed and must be interpreted in accordance with the laws in force in the province or territory where you reside. If you reside outside Canada, the laws in force and the courts of competent jurisdiction are those of the province of Quebec.

Virtual assistant