Help centre

Use the search bar to write keywords without giving out any of your personal information.

Is the online identity confirmation process secure?

Yes, the online identity verification process is secure when you open a bank account or register for one of our credit cards on our website. 

 

The photos of your IDs are deleted immediately after the verification of your identity. We’ll only keep the following information: 

  • The type of ID 
  • The ID’s reference number 

Related questions

Picto of two text bubbles

Chat with our virtual assistant

Ask a question for immediate answers to your questions, available 24/7