How do I close my account?Want to close your account? Give us a chance to work with you and find a solution to help you be satisfied with our products and services.
How do I get a specimen cheque?Quickly obtain a specimen cheque for your account to set up direct debits or deposits, or deposit your salary.
How do I manage my account display?Edit which accounts are displayed on your online bank, hide the ones you don’t want to see and facilitate your online financial experience.
How do I open a joint account?Open a joint account to manage your joint savings and expenses. Make an appointment with one of our experts to learn more.
How do I open an account if I’m new to Canada?New to Canada? Opening an account is quick and easy. Enjoy a chequing account with no fixed monthly fee for up to 3 years and no commitment.
How do I open a savings account?Ready to start saving? Open a High Interest Savings Account online today and start saving for the things that really matter.
How do I order cheques?Here’s how to order cheques from your online bank for your National Bank account.
How do I order foreign currency for my trip?Order foreign currency online for your next trip. Choose from the 8 different currencies offered and get them two weeks before you leave.
How to open a business account?Take advantage of our exclusive offers for professionals working in healthcare, law, business, administration, architechture, engineering, education and finance.
What’s the best bank account for me?Need to find the bank account that best fits your needs? Compare our different account and get expert advice from our team of advisors.
Which transactions can I make online?Manage your finances and make your daily transactions online at any time from your online bank or National bank app.
Why am I receiving email alerts about my bank account?Receive email alerts for your bank account when your balance falls below $100 or the pre-determined amount of your choosing. Keep an eye on your finances and avoid fees.
Why doesn’t my transaction appear on the right date?If your transaction is made after 9:00 p.m. ET, on a weekend or during a holiday, it will not appear on the correct date, and will be dated the next business day.