® Mastercard is a registered trademark of Mastercard International Inc. National Bank is an authorized user.
TM ID Check and Identity Check are trademarks of Mastercard International Inc. National Bank is an authorized user.
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What is Mastercard ID Check?
Mastercard® ID Check TM is a secure code that helps protect you from fraud when you shop online.
This code verifies that it’s you making the transaction.
How does it work?
- Make your purchase on a participating merchant's websites
- You will receive a secure one-time code by text or email.
- Enter your code to complete your purchase. You have 5 minutes to enter it and a limit of 3 attempts.
Need help completing your online purchase with Mastercard ID Check?
Call us at 1-888-622-2783.
Related questions
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Do I have travel insurance with my credit card? You automatically receive travel insurance with the World Elite, World and Platinum Mastercard credit cards. -
How does the insurance and extended warranty on my purchases work? Find out how insurance and extended warranty coverage works on your National Bank credit card purchases. -
How do I dispute a credit card transaction? To dispute a credit card transaction, first contact the merchant you dealt with. If you don't get the answers you need, call us at 1-888-622-2783. -
How do I make an insurance claim on my credit card? Here's how to make an insurance claim related to your National Bank credit card coverage. -
I did not receive the Mastercard ID Check code for my online purchase. What should I do? If you did not receive the Mastercard ID Check code to complete your online purchase, call us at 1-888-622-2783.
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