® Mastercard is a registered trademark of Mastercard International Inc. National Bank is an authorized user.
TM ID Check and Identity Check are trademarks of Mastercard International Inc. National Bank is an authorized user.
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I did not receive the Mastercard ID Check code for my online purchase. What should I do?
If you did not receive the Mastercard ® ID Check TM code to complete your online purchase, call us at 1-888-622-2783.
Good to know:
- The Mastercard ID Check code is sent by email or text to the contact information registered in your online bank profile.
- Learn more about the Mastercard ID Check service that helps secure your online purchases.
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How do I dispute a credit card transaction? To dispute a credit card transaction, first contact the merchant you dealt with. If you don't get the answers you need, call us at 1-888-622-2783. -
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I did not receive the Mastercard ID Check code for my online purchase. What should I do? If you did not receive the Mastercard ID Check code to complete your online purchase, call us at 1-888-622-2783.
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