Help centre
What can I do if I can't pay back my government student loan?
You can apply to Student Financial Assistance (SFA) for the Deferred Payment Plan (DP). This program helps you repay your loan in the event of financial hardship.
To verify your eligibility or to apply, contact Student Financial Assistance. [external link]
Important:
- The processing time is between 4 to 6 weeks. National Bank will continue to collect withdrawals until it receives government approval.
Not eligible for this program?
Email us using our contact form.
From your web browser:
- Sign in to your online bank
- Click Help and contacts in the left menu, then Send a message
You can also call us at 1-888-835-6281, we’ll help you find a solution.
Related questions
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What scholarships does National Bank offer? Discover the various student scholarships and internships offered by National Bank. Our internships last 3 to 4 months and are all remunerated. -
What is the student line of credit? Learn more about the student line of credit. -
What can I do if I can't pay back my government student loan? If you're unable to repay your government student loan, check to see if you qualify for the Deferred Payment Plan (DPP). -
What's the difference between a personal loan and a student line of credit? Discover the difference between a personal loan and a student line of credit. You’ll be better informed and will be able to make an informed choice. -
How soon do I need to repay my student line of credit? You don't have to repay your student line of credit as long as you're a full-time student. You only have to repay the interest on the amount used each month.
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