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What can I do if I can't pay back my government student loan?

You can apply to Student Financial Assistance (SFA) for the Deferred Payment Plan (DP). This program helps you repay your loan in the event of financial hardship.

To verify your eligibility or to apply, contact Student Financial Assistance. [external link]

 

Important:

  • The processing time is between 4 to 6 weeks. National Bank will continue to collect withdrawals until it receives government approval.

 

Not eligible for this program?

Email us using our contact form.

 

From your web browser:

  1. Sign in to your online bank
  2. Click Help and contacts in the left menu, then Send a message

 

You can also call us at 1-888-835-6281, we’ll help you find a solution.

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