PROMOTION

Mortgage loan insurance

Get up to $1,000 cashback when you sign up for loan insurance on your new National Bank mortgage*.

Make an appointment

Call 1‑844‑320‑5857 to insure your mortgage.

Peace of mind for you and your family

Sign up for life, disability and critical illness insurance on your mortgage loan. 

Receive up to $1,000 in cashback when you sign up for loan insurance on your new National Bank mortgage.*

Maximum insured amount

$1,000,000

In the event of death

Maximum insured amount

$3,000 per month

In the event of disability

Maximum insured amount

$150,000

In the event of critical illness

 

Insure your mortgage at 1‑844‑320‑5857.

Mortgage loan insurance includes:

 

Coverage and assistance available

Disability

If you're unable to work due to an accident or illness, disability insurance will cover your insured payments so you can focus on getting better.

Critical illness

Recovery from a critical illness can be a long and costly process. With our critical illness insurance, you're covered against cancer, stroke or heart attack—so your payments are taken care of and you can concentrate on getting better.

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Build your mortgage offer

Take advantage of our mortgage solutions and you could be eligible for some savings*

Discover our offers

*For a limited time. Please refer to the terms and conditions of each promotion. 

Learn about our other insurance solutions

Loan and line of credit insurance

Don't leave your debt to your loved ones: make sure your personal loan or line of credit is repaid.

See our loan and line of credit insurance

Credit card payment insurance

Insure your credit card balance to protect yourself and your loved ones from unexpected events.

See our credit card payment protection insurance

Ready to insure your mortgage?

To sign up or find out more,
 

1-844-320-5857
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Little details that matter

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Terms of use
National Bank’s virtual assistant

When using our Virtual Assistant Service (the "Chatbot"), you accept these Terms of Use, which are subject to change without notice. Furthermore, you agree to consult these Terms of Use from time to time and acknowledge that your continuing use of the Chatbot means that you have accepted any changes that may have been made. Your continued use of the Chatbot means that you’ve read, understand and agree to these Terms of Use, the Terms of Use for our website, our Online transaction services, and to our privacy policy. You also understand any other agreements that you have with us will continue to apply when you use the Chatbot.

1. Our Services and your responsibilities

The Chatbot is an automated service which is integrated into our online banking platform.

The Chatbot is preprogrammed to answer general questions concerning the use of our online banking platform solely for informational purposes. The Chatbot is not able to answer questions on personal monetary transactions or products you hold with us.

By using the Chatbot, you understand and agree that:

  • The Chatbot does not provide financial advice or financial planning services.
  • The Chatbot does not conduct any banking transactions.
  • The Chatbot may not be able to answer all your questions. Therefore, it may not be able to provide you with the information you require. You must judge whether the answer provided responds to your question accurately. In the case of uncertainty, a customer service representative would be happy to help you. You can call us toll free at 1-888-483-5628 or 514-394-5555.
  • The Chatbot is not a complaint service. You cannot use the Chatbot to file complaints. If you have any complaints, you can contact us at the number indicated above.
  • We monitor, record and store the discussion that you have with the Chatbot to improve our interactions with our clients.
  • You will not provide the Chatbot with any confidential, personal, or private information. For example, you will not provide the Chatbot with your login information, PIN or other personal banking information.

2. Limitation of Liability

You acknowledge that we won’t be liable for any losses or damages that you may suffer as a result of your use of the Chatbot, including if the Chatbot is unavailable for any reason.

We cannot guarantee that the results obtained via the Chatbot will be accurate and reliable and that the answers provided will meet your expectations.

We will not be held liable for damages you incur as a result of:

  • Any delay, error, interruption or omission on our part or any other event beyond our control.
  • Any deficiency or technical error or any unavailability of our systems and wireless networks.
  • Your failure to meet any of your obligations.
  • Any amendment to or suspension, refusal or blockage of the Chatbot.
  • Any decision or measure you take in response to information and data obtained via the Chatbot.
  • Any other damages you may incur that are not caused by negligence on our part.

3. Language

You have requested that these Terms of Use, and related documents be drawn up in English.

4. Governing Law

These Terms of Use are governed and must be interpreted in accordance with the laws in force in the province or territory where you reside. If you reside outside Canada, the laws in force and the courts of competent jurisdiction are those of the province of Quebec.

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