Mastercard credit card payment insurance 

Guarantee your peace of mind

To sign up or find out more, call us at 1‑877‑871‑7500

Rest easy with our comprehensive coverage

Up to

5 x the balance1

of your credit card in case of accidental death, depending on your plan (up to the credit card limit, maximum $50,000)

Monthly payments of up to

20%3 of the balance

in case of disability or loss of employment, depending on your plan (up to $5,000/month)

Protect your lifestyle with payment insurance

  • Benefits will cover all or part of the outstanding balance on your credit card
  • Protect your balance in case of unforeseen events
  • Your acceptance is automatic—no medical exam or health questions
  • No premiums for the first month

Find the right plan for you

Coverage
Distinction Plan
Regular Plan
Autonomy Plan
65+ Plan
Life insurance
       
Accidental death
       
First cancer diagnosis
       
Critical illness diagnosis, including cancer
       
Accidental dismemberment
       
Disability
       
Job loss
       
Certain life events
       
Cost per $100 portion of balance appearing on your most recent statement2 $1.20 $0.99 $0.79 $0.69

Events covered

Job loss

We'll make a monthly payment of up to 20%3 of your Mastercard credit card balance—up to $5,000 per month and $25,000 in total—so you can concentrate on your job search.

Disability

Receive a monthly benefit of up to 20%3 of your balance while you recover (up to $5,000 per month and $25,000 in total).

First cancer diagnosis

Focus on what's important—your health. In the case of a first diagnosis of cancer, your outstanding balance is insured up to $10,000.

Critical illness diagnosis

We'll cover up to $25,000 of your credit card balance in case of a cancer, heart attack or stroke diagnosis, so you can focus on getting better.

Life events

Receive a lump-sum payment of $100 on your credit card to celebrate milestones such as a birth or adoption, wedding or purchase of a home.

Accidental death

Credit card payment insurance covers up to five times the amount of your balance (up to the credit card limit, maximum $50,000) in case of accidental death, depending on the plan you choose.

Life insurance

Protect the financial future of your loved ones should the unexpected happen. When you sign up for our credit card payment insurance, you'll receive a lump-sum payment of up to $25,000 on your outstanding balance in the event of death, depending on the plan you choose.

Accidental dismemberment

You'll receive a lump sum of up to $25,000 of your credit card balance.

Little details that matter

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Ready to choose a plan?

To sign up or find out more about the terms and conditions, call us at

1‑877‑871‑7500.

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Terms of use
National Bank’s virtual assistant

When using our Virtual Assistant Service (the "Chatbot"), you accept these Terms of Use, which are subject to change without notice. Furthermore, you agree to consult these Terms of Use from time to time and acknowledge that your continuing use of the Chatbot means that you have accepted any changes that may have been made. Your continued use of the Chatbot means that you’ve read, understand and agree to these Terms of Use, the Terms of Use for our website, our Online transaction services, and to our privacy policy. You also understand any other agreements that you have with us will continue to apply when you use the Chatbot.

1. Our Services and your responsibilities

The Chatbot is an automated service which is integrated into our online banking platform.

The Chatbot is preprogrammed to answer general questions concerning the use of our online banking platform solely for informational purposes. The Chatbot is not able to answer questions on personal monetary transactions or products you hold with us.

By using the Chatbot, you understand and agree that:

  • The Chatbot does not provide financial advice or financial planning services.
  • The Chatbot does not conduct any banking transactions.
  • The Chatbot may not be able to answer all your questions. Therefore, it may not be able to provide you with the information you require. You must judge whether the answer provided responds to your question accurately. In the case of uncertainty, a customer service representative would be happy to help you. You can call us toll free at 1-888-483-5628 or 514-394-5555.
  • The Chatbot is not a complaint service. You cannot use the Chatbot to file complaints. If you have any complaints, you can contact us at the number indicated above.
  • We monitor, record and store the discussion that you have with the Chatbot to improve our interactions with our clients.
  • You will not provide the Chatbot with any confidential, personal, or private information. For example, you will not provide the Chatbot with your login information, PIN or other personal banking information.

2. Limitation of Liability

You acknowledge that we won’t be liable for any losses or damages that you may suffer as a result of your use of the Chatbot, including if the Chatbot is unavailable for any reason.

We cannot guarantee that the results obtained via the Chatbot will be accurate and reliable and that the answers provided will meet your expectations.

We will not be held liable for damages you incur as a result of:

  • Any delay, error, interruption or omission on our part or any other event beyond our control.
  • Any deficiency or technical error or any unavailability of our systems and wireless networks.
  • Your failure to meet any of your obligations.
  • Any amendment to or suspension, refusal or blockage of the Chatbot.
  • Any decision or measure you take in response to information and data obtained via the Chatbot.
  • Any other damages you may incur that are not caused by negligence on our part.

3. Language

You have requested that these Terms of Use, and related documents be drawn up in English.

4. Governing Law

These Terms of Use are governed and must be interpreted in accordance with the laws in force in the province or territory where you reside. If you reside outside Canada, the laws in force and the courts of competent jurisdiction are those of the province of Quebec.

Virtual assistant