To add a user to a business group’s service agreement in Internet Banking Solutions for Businesses, make sure you have:

• The Manage users permisison and the right to View
• The Manage users in the service agreement permission and the associated rights to View and Edit.
• The Manage self-approved permissions permission and the associated right to View.
• The Manage permissions permission and the associated right to View.
• Verify that the user you want to add has been created in the context of the business group or main entity

To add a user:

1. Sign in to Internet Banking Solutions for Businesses with the user code and password associated with the primary business.
2. Select the service agreement for the business group.
3. In the left menu under Administration, click Manage access.
4. Select the Users and permissions tab.
5. Click Add a user at the top right of the list of users.
6. The system will display the list of users available to be added (e.g., those created for the primary business or business group).
7. Click Add a user or Select all.

Good to know

You must add the user for them to appear in the list of users in the business group. Otherwise, they will not show up on this list.