ABMs

Try our brand new ABMs

Find an ABM

Faster, easier and more convenient

National Bank’s new ABMs are here to make your life easier. Say goodbye to envelopes, deposit slips and depositing items one by one. Our ABMs are easier to use than ever and better for the environment too.

4 reasons to use them

  • Everyday banking at your fingertips, thanks to touch screens
  • $100 quick cash withdrawal from your chequing account right from the main menu
  • Envelope-free deposits and bill payments
  • Use all our ABM features in six languages (French, English, Spanish, Traditional Chinese, Punjabi, and Arabic).
Pouce en l'air

Quick tip

Make transactions at no additional cost anywhere in Canada with the nearly 2,500 ABMs in THE EXCHANGE® network. Abroad, you can still make withdrawals using our partner networks Accel®, CIRRUS® and Allpoint.* 

How do envelope-free deposits work?

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Insert your deposit

Insert the cash and cheques you want to deposit into the slot.

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Let the ABM do the math

The ABM will automatically count your cash and the sum of the cheques you’ve deposited.

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Confirm your deposit

Confirm the deposit total or modify it if necessary, then finish the transaction. You can access the cash you’ve deposited immediately.

How do I make bill payments?

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Select a payee

Select a payee from the list. You’ll see the payees saved in your online bank and National Bank app profile as well as payees you’ve added at the ABM. Then choose the bill you want to pay.

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Confirm the payment

Confirm the payee’s name and the amount to be paid, or make changes if necessary.

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Complete the transaction

The details of the transaction (the bill paid, the account debited and the total) are shown on screen and on your statement.

Find a National Bank ABM in Canada or the United States.

Find an ABM

New tools to make your life easier

We’re introducing new and improved digital features tailored to your lifestyle.

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Discover your online bank

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Use the National Bank app

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Pay with your phone

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Deposit your cheques from the comfort of your home

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Terms of use
National Bank’s virtual assistant

When using our Virtual Assistant Service (the "Chatbot"), you accept these Terms of Use, which are subject to change without notice. Furthermore, you agree to consult these Terms of Use from time to time and acknowledge that your continuing use of the Chatbot means that you have accepted any changes that may have been made. Your continued use of the Chatbot means that you’ve read, understand and agree to these Terms of Use, the Terms of Use for our website, our Online transaction services, and to our privacy policy. You also understand any other agreements that you have with us will continue to apply when you use the Chatbot.

1. Our Services and your responsibilities

The Chatbot is an automated service which is integrated into our online banking platform.

The Chatbot is preprogrammed to answer general questions concerning the use of our online banking platform solely for informational purposes. The Chatbot is not able to answer questions on personal monetary transactions or products you hold with us.

By using the Chatbot, you understand and agree that:

  • The Chatbot does not provide financial advice or financial planning services.
  • The Chatbot does not conduct any banking transactions.
  • The Chatbot may not be able to answer all your questions. Therefore, it may not be able to provide you with the information you require. You must judge whether the answer provided responds to your question accurately. In the case of uncertainty, a customer service representative would be happy to help you. You can call us toll free at 1-888-483-5628 or 514-394-5555.
  • The Chatbot is not a complaint service. You cannot use the Chatbot to file complaints. If you have any complaints, you can contact us at the number indicated above.
  • We monitor, record and store the discussion that you have with the Chatbot to improve our interactions with our clients.
  • You will not provide the Chatbot with any confidential, personal, or private information. For example, you will not provide the Chatbot with your login information, PIN or other personal banking information.

2. Limitation of Liability

You acknowledge that we won’t be liable for any losses or damages that you may suffer as a result of your use of the Chatbot, including if the Chatbot is unavailable for any reason.

We cannot guarantee that the results obtained via the Chatbot will be accurate and reliable and that the answers provided will meet your expectations.

We will not be held liable for damages you incur as a result of:

  • Any delay, error, interruption or omission on our part or any other event beyond our control.
  • Any deficiency or technical error or any unavailability of our systems and wireless networks.
  • Your failure to meet any of your obligations.
  • Any amendment to or suspension, refusal or blockage of the Chatbot.
  • Any decision or measure you take in response to information and data obtained via the Chatbot.
  • Any other damages you may incur that are not caused by negligence on our part.

3. Language

You have requested that these Terms of Use, and related documents be drawn up in English.

4. Governing Law

These Terms of Use are governed and must be interpreted in accordance with the laws in force in the province or territory where you reside. If you reside outside Canada, the laws in force and the courts of competent jurisdiction are those of the province of Quebec.

Virtual assistant