Help centre
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How can I learn to use my online bank?
You came to the right place. We have a number of useful tools that will help you navigate your online bank:
- Consult the list of available features on your online bank and National Bank app.
- Watch our demos to get in-depth instructions on how to use these features.
- Search our help centre to get information on a specific feature.
- Chat with our virtual assistant to find the answers your questions.
Related questions
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Can I access different online services using only one sign-in partner? With the Interac® sign-in service, you can access different online services with only one sign-in partner. -
Can I change my sign-in partner? Yes, you can change your sign-in partner at any time with the Interac® sign-in service. Simply click the "Switch my sign-in partner" link and follow the instructions. -
Can I use more than one sign-in partner? With the Interac® sign-in service, you can add as many sign-in partners as you like, including your National Bank sign-in. -
Do I have to use the Interac® sign-in service to access participating online services? You don't have to use the Interac® sign-in service to access participating online services. You can use the username and password you created for that service. -
How can I learn to use my online bank? Become an online banking expert with our many available tools like demos, FAQs and virtual assistant.
Chat with our virtual assistant
Ask a question for immediate answers to your questions, available 24/7