Our Business help centre contains several tools if you need assistance with Internet Banking Solutions for Businesses:

• FAQ
  Find the answers to your questions about managing access, job roles, permissions, and other features, or get support for your banking operations.
• Demos
  Consult our demos for step-by-step support in your day-to-day operations.
• Introductory video
  Discover how to manage permissions in our Internet Banking Solutions for Businesses. This video will guide you through the creation of a user, role assignment, and the management of account groups.
  
  Learn how to set up approval rules and adapt the parameters to your business so that the right people have access at the right time when an action requires approval.
  
  
• Administrator's guide
  Discover the New business administrator's guide to Internet Banking Solutions for Businesses.
• Guide for new user
  Discover the New user guide in Internet Banking Solutions for Businesses.
• First steps to give a new user their access
  Discover how to give a new user access to Internet Banking Solutions for Businesses.
• First steps for a business group user
  Discover how to give a new user access in a business group service agreement.
• The guide to transition from the Corporate File Transfer (CFT) platform to Internet Banking Solutions for Businesses
  This guide has been designed to facilitate the transition from the Corporate File Transfer (CFT) platform to Internet Banking Solutions for Businesses.
• First steps to giving new users access to file transfers and download reports
  Follow these steps to ensure that your user has the necessary permissions to upload files and download reports.
• First steps to granting a new user access to file transfers and download reports in a business group
  Follow these steps to ensure that your user has the necessary permissions to view account summaries and statements, or perform online transactions.